CMS Care Compare

MANCHESTER MEMORIAL HOSPITAL

MANCHESTER, CT · Acute Care Hospitals · Proprietary. Emergency services available. 41 CMS-published quality measures, refreshed quarterly.

CMS overall rating3/5

If you have a bill from MANCHESTER MEMORIAL HOSPITAL, you can start with a free preliminary audit that checks every charge against six federal sources.

Quality data updated 35 days ago·verified today·Source: CMS Care Compare (Hospital Quality Metrics)

Quick facts

CCN (CMS Provider Number): 070027
Address: 71 HAYNES ST, MANCHESTER, CT 06040
Phone: (860) 647-4780
County: HARTFORD
Type: Acute Care Hospitals
Ownership: Proprietary
Emergency services: Yes
Birthing-friendly designation: Yes

Pricing snapshot

What this hospital reports under federal Hospital Price Transparency rules (45 CFR §180.50), shown next to the Medicare allowed amount as a reference. Hospital values come from this hospital’s machine-readable file as aggregated by the DoltHub HPT v3 community dataset; Medicare values come from the CMS Physician Fee Schedule. Real amounts on a specific bill vary by setting, modifier, and contract.

Service	Hospital chargemaster	Cash-pay	Median commercial	Medicare
CPT 99213 Office visit, established patient (low complexity)	$359	$267	$129across 36 payers	$98
CPT 99214 Office visit, established patient (moderate complexity)	$359	$267	$129across 36 payers	$139
CPT 99215 Office visit, established patient (high complexity)	$359	$267	$129across 36 payers	$197
CPT 99284 ER visit (Level 4, moderate complexity)	$2,705	$1,488	$1,123across 29 payers	$119
CPT 99285 ER visit (Level 5, high complexity)	$2,705	$1,488	$1,123across 29 payers	$173
CPT 71045 Chest X-ray, single view	$191	$105	$87across 22 payers	$26
CPT 70450 CT head/brain without contrast	$1,712	$941	$378across 18 payers	$110
CPT 76700 Abdominal ultrasound, complete	$672	$369	$159across 15 payers	$118
CPT 73221 MRI upper extremity joint without contrast	$2,040	$1,122	$601across 8 payers	$212
CPT 80048 Basic metabolic panel	$270	$148	$13across 23 payers	—
CPT 80053 Comprehensive metabolic panel	$338	$186	$17across 27 payers	—
CPT 85025 CBC with automated differential	$69	$38	$12across 28 payers	—
CPT 83036 Hemoglobin A1c	$62	$34	$14across 24 payers	—
CPT 27447 Total knee arthroplasty	$22,754	$12,514	$9,114across 7 payers	$1,170
CPT 47562 Laparoscopic cholecystectomy	$22,096	$12,153	$5,913across 11 payers	$635
CPT 45378 Colonoscopy, diagnostic	$5,184	$4,019	$2,681across 31 payers	$390

Read this carefully. The chargemaster is the hospital’s starting price; very few patients actually pay this amount, but it’s often the basis for self-pay billing before discounts. Cash-pay is what the hospital accepts when paid in full at time of service. Median commercial is what insurance plans typically pay (the actual rate on your EOB depends on your specific plan). Medicare is the federally-set baseline.

Quality measures

CMS publishes these measures quarterly through the Care Compare program. Each measure is risk-adjusted where applicable so hospitals serving sicker patients aren’t penalized for their case mix. Values shown are this hospital’s reported numbers; “Not reported” means the case volume was too low for the figure to be statistically meaningful.

Mortality

30-day risk-standardized death rates for common admission types — tracked by CMS as a hospital-level outcome measure. Lower numbers are better; CMS adjusts for case mix so hospitals serving sicker patients aren't penalized.

30-day mortality after COPD admission6.50
Lower is better
30-day mortality after coronary bypass (CABG)Not reported
Lower is better
30-day mortality after heart attack (AMI)Not reported
Lower is better
30-day mortality after heart failure9.40
Lower is better
30-day mortality after pneumonia11.8
Lower is better
30-day mortality after stroke13.2
Lower is better
Hybrid hospital-wide mortality (admin + EHR data)3.50
Lower is better

Readmission

Risk-standardized rate of patients returning to any hospital within 30 days of discharge. Used by Medicare's Hospital Readmissions Reduction Program (HRRP) to set payment penalties.

30-day readmission after CABGNot reported
Lower is better
30-day readmission after COPD17.9
Lower is better
30-day readmission after heart attackNot reported
Lower is better
30-day readmission after heart failure20.1
Lower is better
30-day readmission after hip/knee replacement4.60
Lower is better
30-day readmission after pneumonia14.9
Lower is better
Excess days in acute care after AMINot reported
Lower is better
Excess days in acute care after heart failure15.6
Lower is better
Excess days in acute care after pneumonia-3.90
Lower is better
Hybrid hospital-wide readmission (admin + EHR data)14.9
Lower is better
READM-30-AMI-HRRPNot reported
Lower is better
READM-30-CABG-HRRPNot reported
Lower is better
READM-30-COPD-HRRPNot reported
Lower is better
READM-30-HF-HRRPNot reported
Lower is better
READM-30-HIP-KNEE-HRRPNot reported
Lower is better
READM-30-PN-HRRPNot reported
Lower is better

Complications

Patient Safety Indicators (PSI) — adverse events that may have been prevented through better care. Lower is better.

COMP_HIP_KNEE3.10
Lower is better
PSI_030.29
Lower is better
PSI_04Not reported
Lower is better
PSI_060.18
Lower is better
PSI_080.25
Lower is better
PSI_092.49
Lower is better
PSI_101.64
Lower is better
PSI_118.28
Lower is better
PSI_123.01
Lower is better
PSI_135.68
Lower is better
PSI_141.69
Lower is better
PSI_150.98
Lower is better
PSI_900.85
Lower is better

Timely care

Emergency department flow and time-to-treatment measures. Includes ED wait time, leave-without-being-seen rate, and stroke-imaging speed.

ED median time before being seen (minutes)251.0
Lower is better
ED patients leaving without being seen3.00
Lower is better
OP_18a249.0
OP_18c237.0
OP_18dNot reported
OP_29100.0
OP_31Not reported
OP_3215.4
OP_35_ADM10.6
OP_35_ED5.30
OP_360.90
OP_40Not reported
Stroke imaging within 45 min of ED arrival83.0
Higher is better

Other measures

Additional CMS Care Compare measures published for this facility.

EDV50.0
GMCSNot reported
GMCS_Malnutrition_Diagnosis_DocumentedNot reported
GMCS_Malnutrition_ScreeningNot reported
GMCS_Nutrition_AssessmentNot reported
GMCS_Nutritional_Care_PlanNot reported
HH_HYPERNot reported
HH_HYPONot reported
HH_ORAENot reported
IMM_389.0
SAFE_USE_OF_OPIOIDSNot reported
SEP_144.0
SEP_SH_3HR39.0
SEP_SH_6HR92.0
SEV_SEP_3HR65.0
SEV_SEP_6HR84.0
STK_02Not reported
STK_03Not reported
STK_05Not reported
VTE_1Not reported
VTE_2Not reported

If you have a bill from this hospital

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Common questions

How does CMS rate MANCHESTER MEMORIAL HOSPITAL?

MANCHESTER MEMORIAL HOSPITAL carries a 3 of 5 overall hospital rating from the Centers for Medicare & Medicaid Services as of 2026-04-29. The rating combines mortality, safety, readmission, patient experience, and timely-care measures into a single score, refreshed quarterly.

Is MANCHESTER MEMORIAL HOSPITAL a non-profit hospital?

MANCHESTER MEMORIAL HOSPITAL is registered with CMS as Proprietary. ACA §501(r)'s charity-care requirement applies to non-profit hospitals; for-profit and most government hospitals are governed by other rules.

How do I dispute a bill from MANCHESTER MEMORIAL HOSPITAL?

Every patient has federal rights regardless of which hospital sent the bill: (1) request an itemized statement (HIPAA §164.524), (2) receive a Good Faith Estimate before scheduled care (No Surprises Act, 2022), (3) dispute amounts billed beyond the agreed-upon estimate or without prior consent, and (4) apply for charity care if the facility is a 501(c)(3) non-profit (ACA §501(r)). Side-by-side comparison of your itemized bill against Medicare benchmarks is the standard first step in any review.

How fresh is this data?

Quality and pricing data on this page comes from the CMS Care Compare program, refreshed quarterly. Last updated: 2026-04-29. The hospital roster (name, address, ownership) refreshes on the same cadence. Source files are linked from /data-sources, and a "Report inaccuracy" link at the bottom of this page sends a correction request that we review as quickly as we can.

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P.S. If you have a bill from MANCHESTER MEMORIAL HOSPITAL on your desk right now, the fastest path is to scan it. The audit takes just a few minutes and cross-references every charge against six public data sources: CMS Medicare rates, NADAC drug acquisition costs, federally-required Hospital Price Transparency files, the CMS National Correct Coding Initiative bundling rules, CMS Hospital Compare quality data, and IRS Publication 78 for charity-care eligibility. Start the audit →

P.P.S. Even though this isn’t a non-profit hospital, you still have federal rights: itemized statement (HIPAA §164.524), Good Faith Estimate (No Surprises Act), and the right to dispute amounts billed without prior consent. The scan drafts the appropriate letters for whichever apply.

P.P.P.S. The metrics on this page are from CMS Care Compare and refresh quarterly. They’re one input among several when evaluating a hospital. The other input most patients don’t look at: the hospital’s federally-required price-transparency file, which shows what the hospital actually bills for each procedure.

Source & methodology

Quality measures and hospital roster from CMS Care Compare, refreshed quarterly. Federal-source data, public domain (17 USC §105). §501(r) charity-care references from 26 USC §501(r) and IRS Publication 78. Full data-source register at /data-sources.

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